Return & Refund Policy
We stand behind the quality of our products.
- Returns Accepted:Within 30 daysof delivery.
- Condition:Items must be unused, undamaged, and returned in original packaging.
- Non-Returnable Items:Items showing signs of use, modification, or damage caused by misuse are not eligible for return.
- Refunds:Approved refunds are issued to the original payment method once the returned item is received and inspected.
- Return Shipping:Return shipping costs are the responsibility of the customer unless the item arrives defective or incorrect.
To initiate a return, please contact us before sending any item back.
Damaged or Defective Items
If your order arrives damaged or defective:
- Contact us within 48 hoursof delivery
- Provide clear photos of the item and packaging
- We will arrange a replacement or refund once verified
Product Use Disclaimer
Vault Tech products are designed for storage purposes only.
- Vault Tech is not responsible for damage caused by improper use, cleaning methods, or storage conditions.
- Digital hygrometers and humidity accessories are intended as monitoring toolsand may show slight variations depending on the environment.